Shipping policy
Shipping Policy
Thank you for shopping with Bun & Bark! Please review our Shipping Policy before placing your order.
Order Processing Time
All orders are processed within 2–5 business days after your order is placed.
Processing includes:
- Order verification
- Quality inspection
- Packaging
- Preparing your order for shipment
Please note that processing times may be slightly longer during holidays, promotional events, or periods of high order volume.
Shipping Time
Once your order has been processed and shipped, estimated delivery time is typically 6–10 business days.
Delivery times may vary depending on:
- Your location
- Carrier delays
- Customs clearance
- Weather conditions
- Other unforeseen circumstances beyond our control
Tracking Information
Once your order has been shipped, you'll receive a shipping confirmation email containing your tracking number.
Please allow 24–72 hours for tracking information to become available after it has been issued by the shipping carrier.
Shipping Delays
While we work hard to ensure every order arrives on time, Bun & Bark is not responsible for delays caused by:
- Shipping carriers
- Customs inspections or clearance
- Severe weather
- Incorrect shipping information provided by the customer
- Other unexpected events beyond our control
Incorrect Shipping Information
Customers are responsible for providing a complete and accurate shipping address at checkout.
If an order is delayed, returned, or lost due to an incorrect or incomplete address, Bun & Bark cannot be held responsible for replacement or refund costs.
Contact Us
If you have any questions about your shipment, feel free to contact us at:
Customer Agreement
By placing an order with Bun & Bark, you acknowledge that you have read, understood, and agreed to this Shipping Policy.